Terms & Conditions

Last Updated: 02/2026

1. Introduction

Welcome to Elevate Marketing. These Terms and Conditions govern your use of our website and services. By engaging with our services, you agree to comply with these terms. If you do not agree, please refrain from using our services.

2. Messaging
You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

3. Services Provided
Elevate Marketing specializes in providing marketing solutions for health and wellness businesses, including but not limited to digital marketing, content creation, social media management, SEO, and advertising campaign

4. Guarantee
The Agency provides a 40 New Patient Return on Investment Guarantee (the "Guarantee") to the Client. This Guarantee stipulates that within the initial sixteen (16) week period of the Contract, the Agency guarantees to generate a minimum of 40 New Patient return on the Client's investment (the "Investment").

5. Return of Investment ("ROI")
The Return on Investment ("ROI") will be monitored using the Client’s GoHighLevel appointment reporting within the software. To qualify for ROI assessment, the Client is required to accurately track and document all new patient appointments within their system.

Any discrepancies or failure to properly log appointments may result in an inaccurate ROI calculation, for which the Company is not responsible. The Client acknowledges that maintaining accurate records is essential for evaluating campaign performance and ensuring the validity of ROI metrics.

6. Continuance of Services
In the event that the 40 New Patient ROI is not achieved within the stipulated sixteen (16) week period, the Agency will continue to manage the Client's account free of Elevate agency fee for a period of thirty (30) additional days.

After the expiration of the additional thirty (30) days, the Client will be billed at the full Elevate monthly fee rate as outlined in the main body of this Contract.

7. Client Responsibilities

Accuracy of Information: Clients are responsible for providing accurate, complete, and up-to-date information necessary for us to deliver our services.

Compliance: Clients must ensure that all content and information provided to us comply with applicable laws and regulations, particularly those related to health claims, privacy, and advertising standards.

Timely Communication: Clients must respond promptly to our communications and provide necessary approvals to ensure timely project completion.

The Client must complete the entire

  • sixteen (16) week program to provide sufficient time for the Agency to generate the agreed ROI.

The Client must notify the Agency at least fourteen (14) days prior to the expiration of the initial

  • sixteen (16) week period if the 40 New Patient ROI has not been realized. Failure to provide such notice will result in the Agency proceeding with billing as outlined in this Agreement.

The Client agrees to operate in good faith and provide the average case value in good faith. The Client must update the status of their leads, scheduled appointments, and any other relevant metrics requested by the Agency on the CRM Go High Level ("GHL") account accordingly, and by signing up with Elevate Marketing Solutions they acknowledge their acceptance to do so.

8. Required System Inputs
To remain eligible for the Guarantee, Client agrees to maintain the following for the full initial contract term:

Advertising Spend

  • A minimum advertising spend of $3,000 per month, paid directly to advertising platforms.

Approved Proven Offers
Client agrees to follow reasonable offer, promotion, and campaign recommendations provided by their assigned Marketing Consultant.
No custom offers, hybrids, or mid-campaign changes are permitted.

*Note: This ONLY applies to chiropractic offers.

Case Value

Client affirms an average collected case value of at least $1,500, tracked honestly and accurately.

Capacity
Client must maintain a minimum of twenty (20) new patient appointment slots per week, without artificial scheduling restrictions.

9. Conditions that Void the Guarantee

The Guarantee Is Void If The Client:

  • Fails To Meet Any Requirement In This Addendum

  • Modifies Offers Or Appointment Availability

  • Restricts Lead Flow Or Campaign Optimization

  • Fails To Maintain Accurate CRM Data

  • Misses Required Meetings Or Refuses Reporting

10. Payment Terms

Fees: Clients agree to pay all fees associated with the services as outlined in the service agreement or invoice.

Payment Schedule: Payments are due according to the schedule agreed upon in the service agreement. Late payments may incur additional charges.

11. Confidentiality

We respect the confidentiality of your business information. Both parties agree to keep any confidential information obtained during the course of the project private and not to disclose it to any third parties without prior written consent.

12. Intellectual Property
Ownership: Any materials, content, or designs created by Elevate Marketing remain the property of the agency.
Licensing: Upon full payment, the client is granted a non-exclusive, non-transferable license to use the materials for the intended purpose.
Third-Party Content: The client is responsible for obtaining licenses for any third-party content they provide to be used in their projects.

13. Termination

Either party may terminate the service agreement. Upon termination, the client is responsible for paying for all work completed up to the date of termination.

14. Limitation of Liability

Elevate Marketing shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with our services. Our maximum liability under any circumstance is limited to the amount paid by the client for the specific service in question.

15. Dispute Resolution

Any disputes arising from these Terms and Conditions or our services shall be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute may be settled by binding arbitration in accordance with the rules of the State of Florida.

16. Governing Law and Jurisdiction

These Terms and Conditions are by and interpreted in accordance with the laws of the State of Florida. Any dispute arising out of or in connection with these Terms & Conditions, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of the State of Florida.

17. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the new terms.

18. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at (630) 656-9661.